American Home Shield Review: Coverage and Cost December 2022
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When you request a free home warranty quote from American Home Shield, we use the details you provide to inform you of your full plan costs upfront, including any applicable taxes. American Home Shield is accredited by the BBB and holds a B rating from the organization. As with any top-rated home warranty company, American Home Shield’s reviews feature a solid mix of positive and negative customer reviews. The positive reviews mostly focus on the professionalism of AHS representatives, while the negative reviews highlight a lack of communication between AHS and authorized contractors. If you're looking to protect your home systems and appliances, read our American Home Shield review to determine whether the company is the ideal fit for you.

American Home Shield offers home warranty plans that help you budget for expensive repairs due to breakdowns in your home from normal wear and tear. You can rely on more than 50 years of experience to back the home warranty coverage this provider offers. The company has received some negative customer reviews, but overall, the company offers excellent plan options and customer service, especially compared to other warranty companies. American Home Shield may pay you cash instead of replacing systems and appliances.
Trade Service Call Fees
A home warranty plan like American Home Shield is essential when it comes to getting parts of your home repaired or replaced. Market more effectively by including warranty protection for buyers in your home listing. Keep your sale on track by having a plan for covered issues discovered during inspection. In many situations, our coverage can be leveraged to help both sides of the negotiating table protect their interests. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. The opinions expressed are the author’s alone and have not been provided, approved, or otherwise endorsed by our partners.
Choice Home Warranty is slightly cheaper than American Home Shield in terms of premiums and service fee. Its $3,000 cap on items is matched by American Home Shield if you’re on the ShieldGold plan, but if you invest in the ShieldPlatinum plan, you can raise this to $6,000. Therefore, if you are keen to cover more expensive repairs, American Home Shield could be worth the extra money. Members receive $36 or more off any American Home Shield® home warranty plan that can help cover the cost to repair or replace parts of home appliances and systems that break down over time. Plus, this discount can be combined with any current, eligible offer from American Home Shield to save you more. We have 3 plans with multiple add-ons so you can customize your plan depending on your and your family's needs.
Budget Protection
As of January 2022, the company holds a Better Business Bureau rating of B – not bad, but not great either. Similarly, after almost 10,000 customer reviews, the company has scored an average of 2.42 out of 5. Though this sounds low, it’s not so bad for the home warranty sector, where companies tend to attract a lot of negative reviews. As we’ve seen, in most respects American Home Shield offers standard home warranty plans at slightly below-average prices. When it comes to customer satisfaction scores, the company is also about average for the home warranty sector.

Our star ratings are based on a range of criteria and are determined solely by our editorial team. Read our comprehensive Home Warranty review of First American... They do not communicate very well with the actions being taken on the warranty service provided.
What Customers Say About American Home Shield
American Home Shield does offer state-specific plans for real estate professionals. The company estimates that its plans are included in more than 300,000 real estate transactions per year. This allows qualified home sellers to have warranty coverage for up to six months with no money due until closing if they add the Seller Coverage Option to their warranty package.

If you are looking for a standard, established home warranty provider, AHS could be a good choice. However, you may be able to find a better deal if you shop around. When checking out online, homeowners can select the plan they prefer first, then select the add-on coverage that fits their needs. American Home Shield’s coverage plans cover a wide variety of items through its ShieldSilver™, ShieldGold™ and ShieldPlatinum™ plans.
Home Warranty Plans for Buyers
There may also be some other exclusions that apply to your plan. To find out what these may be, AHS suggests downloading a sample contract. There are, unfortunately, some exclusions to the coverage that you will receive under your American Home Shield plan. You will then be able to shop for various plans at various price points. So, even if it will take a long time to get your item fixed due to outside circumstances, you can at least expect the process to get started quickly. This includes what is wrong with your appliance, the availability of parts, and the scheduling of the repair people.
Home warranty companies offer people a financial safeguard against the unpredictable but inevitable breaking down or degradation of these household essentials. Our home buyer warranty helps buyers feel empowered to invest in new and older homes, where appliances and systems may need some extra TLC. The payout caps for AHS policies vary depending on the plan you choose, and are highest for platinum plans.
Unlike American Home Shield, Select Home Warranty offers optional coverage for central vacuums, lawn sprinkler systems, standalone freezers and sump pumps. Check out the following items and coverages denoted by each plan. With a ShieldGold plan, you will have a maximum allowance of $3,000 for each covered appliance during a contract term. With a ShieldPlatinum plan, this allowance increases to $6,000 for each covered appliance. An HSA Home Warranty Plan gives you confidence that covered repairs will be handled by a qualified service professional. Take advantage of the workmanship guarantee - if there's an issue with a completed repair within 30 days of service, we'll send a contractor back out for free.

If you live in a populous state, however, and have fairly standard appliances and systems in your home, you can probably find better value elsewhere. You pay a trade service call fee for the professionals who visit when you purchase your plan. The amount varies, depending on what you choose – either $75, $100 or $125, plus sales tax. ShieldGold™, the most popular coverage option, covers parts of 23 major home systems, though it doesn't offer quite as much as ShieldPlatinum™.
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