American Home Shield: 2022 Reviews, Plans
Table of Content
If you live in a populous state, however, and have fairly standard appliances and systems in your home, you can probably find better value elsewhere. You pay a trade service call fee for the professionals who visit when you purchase your plan. The amount varies, depending on what you choose – either $75, $100 or $125, plus sales tax. ShieldGold™, the most popular coverage option, covers parts of 23 major home systems, though it doesn't offer quite as much as ShieldPlatinum™.
Additionally, you can choose your service fee; either $75, $100, or $125. Including add-on coverage options will add $50–$258 to your annual cost, depending on what you choose. When you request your free home warranty quote, you will see the monthly cost for your plan, plus any additional coverage options you select. Our plans can help you get ahead of household problems before they ever occur. We help protect your budget against breakdowns of major components of up to 23 covered home systems and appliances. Our home service plans protect parts of up to 23 systems and appliances, and you can customize your plan with additional coverage for swimming pools, electronics, and more.
Industry Tip
When you’re surprised by a problem in your home, American Home Shield® home warranty plans will get your household up and running again. Additional refrigerant, which has an average cost of $60-$90/pound. Most units require at least 9 pounds, which could cost you a total of $540-$810... Or you could get ShieldPlatinum™, which offers unlimited refrigerant coverage and a free annual HVAC tune-up for complete peace of mind. You could pay THOUSANDS for a single repair or replacement — or a fraction of that cost for an entire year of coverage with American Home Shield. Yes, American Home Shield covers roofs up to $1,500 per plan term with the ShieldPlatinum plan.
It’s sometimes expressed per item, and sometimes as an aggregate amount that is designed to cover all repairs for the lifetime of the policy. Select Home Warranty requires just one $60 service fee deductible, offers free roof coverage and two months coverage free of charge. The company regularly runs discounts on its site but doesn't offer coverage for preexisting conditions, unlike American Home Shield. American Home Shield has some of the most comprehensive home warranty plans in the industry.
American Home Shield At a Glance
American Home Shield is one of the best plans for this inevitability. We help pay for covered repairs, and if your item can’t be fixed, we’ll replace it. It’s a smart way to control costs and save time searching for help.
The company’s plans also cover items not usually included in standard home insurance. A home warranty is a one-year service contract that helps pay the repair and replacement costs when parts of covered systems and appliances stop working. A home warranty complements homeowner’s insurance by protecting things insurance doesn’t, like normal wear-and-tear and improper maintenance. Each of the company's 1.8 million members has access to a nationwide network of 17,000 local, licensed contractors and comprehensive coverage for essential home systems and appliances. Coverage for electronics and select maintenance services are available as separate add-ons. However, your homeowners insurance company isn't on the hook for the repair or replacement of home systems and appliances that fail such as HVAC, electrical and plumbing systems and appliances.
Research Your Options
You can get a free quote for your coverage by visiting the AHS website and entering your zip code. Then, you will be able to shop for various plans and view prices and coverage for different options. However, American Home Shield’s goal is to get your appliance repaired or replaced as quickly as possible.
We’ll help protect your budget from the high cost of unexpected repairs of your covered systems and appliances. For more than 37 years, we’ve provided comprehensive coverage at an affordable price. From discounted maintenance services and member-exclusive offers to add-on coverage to customize your plan, we go above and beyond for you.
AHS does appear to have a slightly higher number of complaints than some of the other home warranty companies. When you compare the number of customers they have served with the number of complaints they have received, however, this does not appear out of line for a home warranty company. If a low monthly rate is your primary concern, you may find there are other home warranty plans that fit your needs better. Where American Home Shield shines is in its flexibility by offering a choice of four separate plans and the ability to create your own plan based on your individual needs. They do appear to have a slightly higher number of complaints than some of the other home warranty companies.
However, buyers should be aware that there are some limitations to what a home warranty plan can cover. Home warranties cover breakdowns that occur due to normal wear and tear. For example, if a fan in your AC unit breaks due to natural use, AHS would cover the replacement. However, if that AC was broken from human misuse or a natural event like a tree branch falling on the outdoor air handler, it would not fall under their coverage. The cost of an American Home Shield warranty depends on the type of plan.
Providers pay a royalty fee to AARP for the use of its intellectual property. Some provider offers are subject to change and may have restrictions. We get it — there are many home warranty companies out there, so you want to make sure that you are getting the best deal for what you're paying. The home warranty industry can be challenging to navigate and filled with confusing fine print, meager coverage limits, and unfulfilled promises — but we are not your typical home warranty provider. You can start requesting service 30 days after you buy your warranty.
They want to assign your contractor ASAP so that the process of fixing or replacing your item can get started immediately. In the event that AHS cannot fix or replace your covered item, they will write you a check for the cost of getting it repaired or replaced elsewhere. Essentially, these plans can work to help cover the cost of repairing or replacing items that break down over the course of your plan year.
The additional items that they cover actually make it the better choice. We asked 33 people to rate their experience requesting service, and American Home Shield scored just 2.82 out of 5. The company did slightly better when people were asked about their experience of the repair process (3.56) and payment (3.63). However, many people rated the dispute resolution experience badly – in this regard, American Home Shield scored just 1.6 out of 5. When it comes to customer service, AHS has achieved a respectable score on independent review sites like the Better Business Bureau .
When comparing home warranty companies, you may find a wide variety of options. Apply online for expert recommendations with real interest rates and payments. If you would like to view a sample contract from AHS before signing a real contract yourself, they have made one available on their website.
As we can see from this table, the main difference between silver and gold levels is that kitchen appliances are covered, and between platinum and gold that roof leaks are covered. Platinum also offers a range of other benefits, including higher payout limits, a free AC tune-up, and coverage for code violations. AHS can also cover a wide range of items and appliances not on this list as optional add-ons .
You may end up being responsible for any service costs that are not covered by your home warranty. Protect your budget from covered, high-dollar system and appliance repairs. The ShieldGold and ShieldPlatinum plans are more expensive, $59.27 per month and $74.27 per month respectively, but they cover more items that keep your home running smoothly. Prices of American Home Shield plans are in line with industry averages. Costs will differ based on which plan you choose and how many add-ons you opt for. American Home Shield home warranties cover 49 states, excluding Alaska, with various plans to protect your home and your budget.
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